ACN will send you an email notification and specifics thresholds to ensure you are aware of your usage. Expect an email when you reach 50% and 90% of your usage limit. Should you reach the limit of your monthly allotted usage, you also receive an email notification.
You can also proactively monitor your usage via My Account. "My Internet Usage" will display detailed daily usage and monthly summaries.
Yes! Customers wanting to add unlimited Internet usage should do so via My Account. Simply log in with your username and password to access your online account management portal. The unlimited Internet option can be found in two places.
- Select My Internet Usage from the left navigation menu and select 'Click Here' to sign up for unlimited internet access. Or...
- Select My Services from the left navigation menu > Service Add-Ons > and beneath the menu title 'Manage your Internet Service' select Add Unlimited Internet Usage.
Note: If this option is not available to you, it's likely that you are on an Internet plan where unlimited usage cannot be added. Please chat with Customer Care to discuss your options.
Usage tracking is available via the "My Internet Usage" option found within My Account. The usage tracker offers customers a monthly summary, as well as detailed daily usage summaries.